Terms And Conditions

Whilst Print Direct LTD takes all care to avoid errors, Print Direct LTD is not responsible for any spelling, grammatical, typographical errors, incorrect colours and incorrect information in the final product.

Please note there may be colour variations between the screen and the final product. This occurs due to differences in the way colours are managed on the screen (RGB)

and print (CMYK). Screen proofing is not indicative of the final print result, printed colours can vary between printing companies, jobs and different print runs.

Print Direct LTD will not be responsible for any colour variations on printing as these factors are beyond control.

Colour variation between print machinery is something that is not always controllable , while we do our best to ensure all machines are calibrated printing the same colour on two different products eg business cards and stickers may have different end results.

For a folded leaflet and/or booklet, our tolerance is 1.5mm from the fold line

Please be aware there is also a 1.5mm off centre tolerance for trimming on some Products.

Price Quotation:
All price quotes are estimates based on the Order details provided. They are valid for 30 days from the issue date unless otherwise specified.

Final pricing is subject to adjustments based on any technical revisions or additional modifications requested prior to production.

Payment Structure:
- Cash Sale Accounts - Orders are expected to be paid in full on placement of order.
- 7 Day Accounts - Payment is due 7 days after invoice date, Failure to do so will mean you account will be moved back to a cash sale account 
- 20th of the month Account - Payment is due 20th of the following month. Late payments may incur additional fees and might result in your account being put on hold.

Additional Charges:
Extra revisions, expedited orders, special materials, or services outside the standard scope may incur supplementary charges. Detailed cost breakdowns will accompany any variation proposals.

We strive to deliver the exact quantity specified in your order. However, due to inherent variability in the printing process, a shortfall of up to 5% of the ordered quantity is deemed acceptable and will not trigger any financial remedy.
If the delivered quantity falls short by more than 5%, our exclusive remedy will be determined based on the type of order and current stock availability:

- Pro Rata Credit:
For orders comprised of standard stock items, if the necessary materials are not readily available and a shortage beyond 5% occurs, a pro rata credit will be applied. This credit will be calculated based on the value of the shortage that exceeds the permitted 5% tolerance.

- Reprint (If Stock Is Available):
For orders that require custom production, or when a reprint is feasible, and provided that sufficient stock exists to manufacture the missing quantity, the Vendor will elect to reprint the deficient portion at no additional charge. This reprint remedy will be executed within a reasonable period, subject to the availability of necessary stock.
If the required stock for a reprint is not available, the pro rata credit remedy will apply.

The chosen remedy—whether a pro rata credit or a reprint—is the sole and exclusive recourse for any shortfall beyond the acceptable 5% variance. Based on your order type and our current stock status.

Client-Provided Material:
All artwork and content provided by the Client remain the property of the Client. The Client grants us a non-exclusive license to use these materials for the purpose of fulfilling the Order.

Any custom designs or artwork created specifically for the Client remain our intellectual property until full payment is received.

Copyright and Trademark Infringement:
The Client is solely responsible for ensuring that the materials provided do not infringe on any copyrights, trademarks, or other proprietary rights. Print Direct LTD disclaims any liability for resultant claims or disputes

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. All products are hand checked before being dispatched.

If you feel your product is incorrect or has been damaged in transit we require photo evidence of packaging. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

We aim to follow the Fair Trading Act 1986 and the Consumer Guarantees Act 1993.

Print Direct Ltd will arrange for shipping with the carrier on behalf of the buyer. The Buyer will be fully responsible for the shipping and handling cost. Print Direct Ltd will not be responsible for the delay in delivery, loss or damage of the order while the order is with the shipping carrier. We will on your behalf relay with the carrier to ensure any lost or damaged order is rectified as soon as possible. Any shipping indicators and time frames on our website guides only, we will do our upmost to stick to our time frame but due to unforeseen circumstances sometimes this is out of our control

Goods damaged during transit by the courier must be reported within 5 working days from the delivery date for a claim to be submitted with the responsible carrier.

We collect information (such as your name, email address, mailing address, phone and credit card numbers) that you provide when you place an order, save your information with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores. All the information we collect is given to third parties ONLY if they are involved in completing your order. when placing an order you agree that you have permission to use the file you are supplying for printing

By submitting an Order, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions. Any additional written agreements or amendments made prior to the commencement of production become an integral part of this contract.

Acceleration of Payment:
In the event that (the Customer or Company) becomes insolvent, enters liquidation, or is subject to bankruptcy or any other insolvency proceedings, all outstanding payment obligations incurred up to that date shall immediately become due and payable in full. No extensions, deferments, or grace periods shall apply upon the commencement of such proceedings.

Survival of Payment Obligations:
Notwithstanding termination or restructuring resulting from insolvency, liquidation, or bankruptcy, the clients payment obligations incurred prior to the commencement of such proceedings shall survive and remain enforceable.

Waiver of Set-Off and Counterclaims:
Each Party expressly waives any right to set off or counterclaim any outstanding amounts against any claims or disputes arising from insolvency, liquidation, or bankruptcy. The outstanding debt shall be payable in full without reduction.

Legal Remedies and Collection:
Should any amounts remain unpaid after the commencement of insolvency or bankruptcy proceedings, the non-insolvent Party is entitled to pursue all legal remedies available under New Zealand law, including initiating actions for debt recovery. Any costs incurred in such collection efforts shall be recoverable as part of the outstanding obligation.

Notification Requirement:
The Party that becomes subject to insolvency, liquidation, or bankruptcy must promptly notify the other Party in writing within 5 working days of the commencement of such proceedings. Failure to provide timely notice shall not affect the rights of the non-insolvent Party under this clause.

Governing Law and Jurisdiction:
These terms and this clause shall be governed by and construed in accordance with the laws of New Zealand, including but not limited to the Companies Act 1993 and other relevant statutes.
- The Parties irrevocably submit to the exclusive jurisdiction of New Zealand courts for any disputes arising under or in connection with this clause.

Compliance with New Zealand Law:
The Parties acknowledge that certain provisions contained herein—particularly those regarding accelerated payments and waiver of set-off rights—may be subject to limitations imposed by New Zealand insolvency and bankruptcy legislation. In the event of any conflict between these provisions and mandatory New Zealand law, the statutory requirements shall prevail, and the provisions herein shall be interpreted and enforced to the maximum extent permitted by law.

Severability:
If any term or provision of this clause is determined to be invalid or unenforceable under New Zealand law, such provision shall be deemed amended to the extent necessary to comply with the law or severed from this agreement, with the remaining terms continuing in full force and effect.

Thank you for taking the time to read these terms and conditions. If you have any queries please get in touch with us at sales@printdirect.nz

This agreement is made between you the client, and Print Direct LTD